The present study seeks to find the effect of customer and supplier relationships and debt costs in Eghlid sugar factory. In order to be accountable
To research questions and also the realization of research goals, after reviewing the research literature and finding different dimensions of chain management variables
Providing and managing customer relationship, research plan and research method were determined and after operational definitions and making a questionnaire
Measuring the dimensions of the mentioned variables, 260 employees of different departments of Eghlid Sugar Factory were selected and given a questionnaire.Using structural equation modeling (LISREL), various structural models were implemented until the best structural model was eliminated.
Executed models were selected. After the implementation of the model, the final research model that had better fit indices than other models
Selected.After the implementation of the model, the final research model that had better fit indices than other models
Selected. The results show that all the variables described and the relationships between them are direct, which is reinforced by
And the optimization of each of them improves the reciprocity of the other variable. For example, by increasing the level of trust in supply chain management, maintaining and
Customer care improves and also mutually improving customer care leads to increased trust in chain management
Debt will be secured and reduced. Therefore, different dimensions of customer relationship management and supply chain management and debt cost as
Coexistence affects each other and strengthens each other